This Cookie Policy explains how Royal Norwich (“we”, “us”) uses cookies and similar technologies when you visit our Website (www.royalnorwich.co.uk).

1. What Are Cookies?

Cookies are small text files placed on your device (computer, mobile, tablet) when you browse websites. They help websites remember information about your visit, such as your preferences, settings, login sessions, and browsing habits, to improve your experience.

2. Types of Cookies We Use

We may use the following types of cookies:

Type Purpose Duration / Example
Necessary / Essential cookies Required for the operation of the Website (e.g. to manage your session, login) Session cookies or persistent for short period
Preference / Functionality cookies Remember your settings (e.g. language, region, preferences) Persistent for a few weeks/months
Analytics / Performance cookies Collect information about how visitors use the Website (which pages, errors, traffic sources) Persistent, e.g. 6–24 months
Advertising / Targeting cookies Deliver relevant ads, limit ad frequency, measure campaign effectiveness Persistent, typically 30 days to 2 years

3. Third-Party Cookies

We may allow third-party service providers to use cookies (e.g. Google Analytics, social media widgets, advertising networks). These third parties may have their own privacy and cookie policies which you should consult.

4. Consent and Control

On your first visit, we show a cookie banner or notice to get your consent (where required). You can manage or withdraw your consent at any time:

  • Via your browser settings (to disable or block cookies)

  • Via our cookie preferences panel (if available)

  • Note: Blocking certain cookies may affect the functionality of the Website (e.g. login, interactive features)

5. How to Manage Cookies

You can manage cookie settings via your browser:

  • In Chrome: Settings → Privacy and security → Cookies and other site data

  • In Firefox: Preferences → Privacy & Security → Cookies and Site Data

  • In Safari: Preferences → Privacy → Manage Website Data

  • In Edge: Settings → Cookies and site permissions

You may delete cookies at any time, but this may remove preferences or require you to log in again on our Website.

6. Changes to This Policy

We may update this Cookie Policy from time to time. The updated version will be posted on the Website with a revised “effective date.” Please check back periodically.

7. Contact

If you have questions about our use of cookies, please contact:

Royal Norwich
Email: mail@royalnorwich.co.uk
Telephone: 01603 429928